Banned. Hacked. Restricted.

And nobody at Meta answers.

You did not break the rules.

A system decided you did. It gets appealed, not accepted.

There is an official way back.

Right channel. Right evidence. Right order. That is the craft.

Your account has an official way back. We guide you through it.

Instagram or Facebook account disabled, hacked or ad account restricted? We manage Meta's official appeal process for you. No hacks. No false promises.

Access restored

Your account has an official way back. We guide you through it.

Instagram or Facebook account disabled, hacked or ad account restricted? We manage Meta's official appeal process for you. No hacks. No false promises.

Case policy · in writing

The line we never cross.

The account recovery market is full of scams. So before anything else, here is what we will never do, in writing.

  1. 01

    No hacking

    Every case runs through Meta's official appeal and recovery channels. Nothing else exists in our toolbox, on purpose.

  2. 02

    No insider contacts

    Nobody legitimate sells access to someone inside Meta. If you hear that pitch elsewhere, walk away.

  3. 03

    No guaranteed outcomes

    The final decision is always Meta's. We quote real results by case type, for accepted cases, and never promise certainty.

  4. 04

    No guilty cases

    If our review shows the violation actually happened, we decline the case and tell you why. We appeal errors, not enforcement.

Read the full case policy →

Said Media Agency · in brief

Said Media Agency is an Istanbul-based Meta policy and appeal consultancy that helps people and businesses recover wrongfully disabled, hacked or restricted Instagram and Facebook accounts, Pages and ad accounts, terminated YouTube channels and banned TikTok and WhatsApp accounts, removes private information and unlawful posts on X and Reddit, and helps public figures and brands claim their Google Knowledge Panel. We work only through the platforms' official appeal and recovery channels: no hacking, no insider contacts and no guaranteed outcomes. Every case is reviewed first, and cases where the violation appears genuine are declined.

Services · 01 to 12

Twelve problems, one discipline.

Different platforms, different flags, one spine: diagnose the case, prepare the evidence, file through the official channel, follow through to a decision.

  1. 01Disabled Instagram accountsWrongful disables for copyright, impersonation, fraud or safety flags, appealed through the official review stages.
  2. 02Hacked account recoveryTaken-over accounts with changed email and phone, recovered through Meta identity verification flows.
  3. 03Facebook account recoveryDisabled profiles and lockouts, including the Pages, groups and ad assets connected to them.
  4. 04Business Manager & ad accountsRestriction appeals and structural cleanup for advertisers and agencies, plus ongoing advisory.
  5. 05Copyright protection & takedownsStolen content removed through Meta IP channels, and false copyright strikes reversed with counter-notices.
  6. 06Unauthorized content removalVideos and photos of you shared without consent, fake profiles and scam ads, removed through official channels.
  7. 07Reddit content removalFalse accusations, doxxing and impersonation on Reddit, handled through official report and legal request processes.
  8. 08YouTube channel recoveryTerminated channels, strikes and false copyright claims, appealed through YouTube’s official review and counter-notification processes.
  9. 09TikTok recovery & verificationBanned or restricted TikTok accounts appealed through TikTok’s own review, and honest guidance on the official verification requirements.
  10. 10X (Twitter) content removalDoxxing, private information, impersonation and unlawful smears on X, handled through X’s reports and legal request process.
  11. 11WhatsApp ban appealsAccounts banned by mistake, taken through WhatsApp’s official review request with the context a reviewer needs.
  12. 12Google Knowledge PanelClaiming and correcting the Knowledge Panel for a public figure or brand through Google’s own verification, with no paid shortcuts.

Start here

Tell us what happened. We answer straight.

Every case starts with a free review. If the ban looks deserved, we decline it and say why. If there is a real path through official channels, we map it for you.

Prefer the ordinary way? Go to the contact page, or read how we work first.

Free case review

Priority chat

Launch price, 40% off · ends 31 October

Locked out of an account that matters?

Don’t wait 5 days. A case specialist replies within 6 hours.

Free case reviewReply within 5 business days
Priority chat, US$5 US$2.99First reply within 6 hours, then a one-hour live text chat
Get priority chat, US$2.99What the chat covers

Not started within 24 hours? Full refund. We never ask for passwords or login codes.